Event Manager - Multi-Factor Authentication
Introducing Multi-Factor Authentication (MFA) to Event Manager
Introducing Multi-Factor Authentication (MFA) to Event Manager
To continue strengthening our information security practices, we will be introducing multi-factor authentication to Event Manager users from Tuesday, 11th of August, 9am.
MFA will strengthen security and better protect the information held in Event Manager for the benefit of our customers, as well as the business. We're also moving from shared accounts to named user accounts, so every user must have their own login.
What users need to do before 11 August:
- Make sure you have your own email address for Event Manager (Each person needs their own email linked to their account. If you currently use a shared email, you'll need to move to an individual one. Email your usual Citycare Property contact to help you get an individual account set up on Event Manager).
- Download an authenticator app (You'll need an MFA app like Microsoft Authenticator or Google Authenticator)
On August 11:
- Set up your Event Manager MFA. You will be guided through this.
Download guide to setting up Event Manager MFA
We have prepared FAQs to support you. If you have any further questions, please contact [email protected].