Event Manager - Multi-Factor Authentication
Introducing Multi-Factor Authentication (MFA) to Event Manager
To continue strengthening our information security practices, we will be introducing multi-factory authentication to Event Manager users from 21 July 2026. This applies to users who not use Single Sign On (SSO).
MFA will strengthen security and better protect the information held in Event Manager for the benefit of our customers, as well as the business. We're also moving from shared accounts to named user accounts, so every user must have their own login.
What users need to do before 21 July:
- Install an authenticator app (You'll need an app like Microsoft Authenticator or Google Authenticator)
- Download the guide to setting up Event Manager MFA
- Make sure you have your own email address for Event Manager (Each person needs their own email linked to their account. If you currently use a shared email, you'll need to move to an individual one. Email [email protected] to get this sorted.
- Complete your setup before the cut-off (Please make sure everything is set up before 21 July. After that date, MFA will be required to log in, and access may be interrupted if set up isn't complete.
We have prepared FAQs to support you. If you have any further questions, please contact [email protected].